You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
Free referral to independent, licensed and insured local pros. Zip codes served include 30233.

Sewage is a health hazard first and a water problem second. A Water Damage is a free referral service that connects you with independent, licensed and insured contractors near Jackson who are equipped for Category 3 blackwater, including protective gear, containment, and hospital-grade disinfectants.
Expect Tyvek-style suits, respirators, and gloves. Contaminants stay in the work zone, not tracked through your home.
Containment walls and HEPA filtration keep sewage odors and particles from spreading through the house.
Each contractor carries independent licensing and insurance. Ask for proof before work begins, especially for biohazard work.
Pricing for each phase is written down and approved by you first.

Proper sewage remediation is methodical. Contamination is removed, every surface is disinfected, and only then does drying begin.

Sewage is pumped and vacuumed out with equipment reserved for contaminated water, then disposed of properly.
Anything porous that absorbed sewage, like carpet, drywall, and insulation, is removed and bagged.
Concrete, framing, and tile are cleaned and disinfected with EPA-registered products at the correct dwell time.
After disinfection, HEPA air scrubbers and odor control treatments remove lingering sewage odor from the air and structure.
Cleanliness is checked, sometimes with ATP swab testing, before drying gets the area ready for rebuild.
Call +1-877-637-9008, describe where sewage is coming up, and confirm everyone has stopped using water in the house.
A local contractor calls back with an arrival window and reminds you to keep everyone away from the contaminated area.
Containment goes up first, then the pro maps the contamination and provides a written quote.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Stop using water and keep everyone away. Help can be on the way now.
Main line backed up into the basement shower and floor drain. The crew showed up in full suits, sealed off the basement, and cleaned it like a hospital. No smell after they left.
Carmen E.Main line backup, basementThey explained why the carpet and bottom of the drywall had to go. Not what I wanted to hear, but it made sense once they mentioned what is in sewage.
Steve R.Toilet overflow into finished roomWith kids in the house, I wanted it contained. The plastic barrier and air scrubber kept it all downstairs.
Jenna P.Sewage backup, family homeAfter cleanup, they suggested a camera inspection. Tree roots in the main line, now fixed.
Omar H.Recurring sewer backup

Sewage is Category 3 water, the most contaminated class. It contains bacteria, viruses, and parasites and requires protective gear, removal of porous materials, and disinfection.
Small, contained jobs may be fine. For large backups or vulnerable family members, staying elsewhere is often safer.
Tiny spills on tile may be manageable with protection. Anything soaked into carpet or walls should be handled by a pro.
Many standard policies exclude sewer backup unless you have a specific sewer or drain backup endorsement. Check your policy with your agent.
Tree roots, grease clogs, damaged pipes, and city sewer overloads are the usual culprits.
No. A Water Damage is a free referral service connecting you with independent, licensed and insured local contractors who do the work and bill you directly.

Independent sewage cleanup contractors in the network serve Jackson, GA and nearby zip codes like 30233.
Nearby cities are listed below.
